Service FAQs

Most residential installations take one day from start to finish. We show up on time, protect your floors while we work, haul away your old system, pressure test and commission the new one, and walk you through your new thermostat before we leave. Our crews will skip lunch to finish rather than leave you without air conditioning, and customers are regularly surprised by how thoroughly we clean up after the job.

If you need a new system installed before Tampa's heat sets in, contact us for a free written estimate.

There is no lemon law for air conditioners, but we keep our own version. If a new system legitimately fails three times in its first year, we replace the unit free rather than repair it a fourth time. Lennox credits us for the returned equipment. Doing the right thing now is how we stay your company for the next 15 years.

To see how we stand behind every installation we do, contact us and ask about our replacement policy.

We never guess from square footage alone. Your home's insulation, window exposure, duct condition, and layout all change the load calculation. An oversized unit short-cycles and leaves humidity behind, which is exactly what you feel on a muggy Tampa morning when the air is cold but clammy. An undersized one runs constantly and still falls short. We size the system to your actual home, and the difference shows up in comfort and your electric bill every month for the next 15 years.

Contact us to schedule a proper load calculation for your home.

We are a Lennox Premier Dealer, which means factory-trained installation and access to Lennox's high-efficiency lineup. We pair systems with Honeywell controls where they fit. We also service every major brand after the sale, so you are covered whether you buy from us or already own a different system.

Come see equipment options in person at our showroom on Armenia Avenue, or contact us to talk through what makes sense for your home.

We offer flexible monthly financing that makes a high-efficiency system affordable. You get a written, itemized estimate up front with no hidden fees, and we can walk you through payment options that fit your budget. The most common mistake we see is homeowners price-comparing online without speaking to anyone and then feeling burned, so we encourage you to meet a comfort consultant in person or visit the showroom first.

Contact us for a free estimate and a straight conversation about what financing looks like.

If your system is struggling now, waiting until June puts you at the back of the line when every HVAC company in Hillsborough and Pinellas counties is slammed. A spring replacement gives you time to compare options, schedule at your convenience, and test the new system before you actually need it. We have installed cooling systems across Tampa Bay since 1988, and the customers who plan ahead get better attention than the ones calling in a panic during a heat wave.

Contact us now for a free estimate while schedules are still open.

The quality of the installation matters as much as the equipment itself. Both owners of our company are licensed Florida mechanical contractors, and we personally hold the qualifying licenses rather than hiring someone else to carry them. Dave Russell has worked in air conditioning since 1974, and we treat every install the same way: measure, calculate, and do it right the first time. That is how a company earns a Lennox Centennial Award, which recognizes the top 100 dealers in America based on customer satisfaction and complaint handling, not sales volume.

To talk with a licensed contractor instead of a salesperson, contact us and ask for Dave or Chris Russell.

It depends on the size of the system, the efficiency rating you choose, and the condition of your ductwork. What we promise is a written, itemized estimate up front, no hidden fees, and flexible monthly financing that makes a high-efficiency system affordable. Our stated philosophy is five-star service at four-star pricing, so we are never the cheapest and never the most expensive.

Start with a free estimate by calling us or visiting contact us to schedule an in-home consultation.

Duct condition changes the load calculation and affects how well a new system performs. We check the ducts during the estimate and tell you up front if they need sealing, insulation, or replacement. A high-efficiency air conditioner paired with leaky ducts wastes money and comfort, so we build duct work into the written estimate if your home needs it. Both owners are licensed mechanical contractors, and Chris Russell also holds a plumbing license, so we handle the full scope of the job ourselves.

Contact us to schedule a complete system evaluation including ductwork inspection.

Your technician diagnoses the system, explains what failed in plain English, and shows you the part whenever possible. You approve the exact price before we touch a wrench. What we quote is what you pay, with no hidden fees added at the end. We repair all major brands, not just the ones we sell.

If your system quit and you need someone at your door today, contact us or call Hillsborough at (813) 935-6644.

We answer the phone 24/7 and same-day service is often available across Hillsborough, Pinellas, and Pasco counties. Dave Russell still tells the story of a commercial property owner who called on a Sunday afternoon because the company that installed his brand-new system, still under warranty, would not come out to service it. Dave went that same day and fixed it, and that one Sunday call grew into a relationship of nearly 25 years and a steady stream of referrals. We run no-cool calls the same way now, because you are only as good as the way you respond the last time.

Contact us and we will get a licensed technician scheduled as quickly as your situation allows.

An honest answer depends on the age of the system, the cost of the repair, and how efficiently it runs. If a repair is the smart call, we will say so. If the math favors replacement, we will show you the numbers and walk you through installation options with financing.

We can give you a straight answer after we see your system. Contact us for a free estimate.

Yes. We repair every major brand, not just the ones we sell. Both owners, Dave Russell and Chris Russell, are licensed Florida mechanical contractors, and Dave has worked in air conditioning since 1974. We started as a Carrier dealer, moved to Trane, and have been a Lennox Premier Dealer for years, but the license and the diagnostic process work the same regardless of the nameplate on the condenser.

Whether your unit is Lennox, Carrier, Trane, or another major brand, contact us and we will get it running.

Repeat failures point to one of three things: a part that was misdiagnosed the first time, a system that was undersized or incorrectly installed from the start, or deferred maintenance that let small problems compound. We see this when someone calls us after another company made two or three trips without fixing the root cause. Our process is to diagnose the whole system, not just swap the most obvious part and leave.

If a system we install genuinely fails three service calls in its first year, we replace the unit rather than keep repairing it. There is no lemon law for air conditioning, but that is how we handle it.

If you are stuck in a cycle of temporary fixes, contact us for a second opinion from a licensed contractor.

Yes. You approve the exact price before we touch a wrench. What we quote is what you pay, with no hidden fees added at the end. The technician explains what failed, shows you the part whenever possible, and gives you a firm number. You decide whether to proceed.

Contact us to schedule a diagnostic visit with upfront pricing.

We answer the phone 24/7. Emergency and same-day service are both available, and we have run Sunday calls since the early days when a commercial property owner could not get the installing contractor to honor a warranty on a weekend. You are not the first person whose system quit at night in July.

Call us any time at (813) 935-6644 for Hillsborough or (727) 545-9998 for Pinellas, or contact us online and we will respond.

If the house is getting dangerously hot, if someone in the home has a medical condition affected by heat, or if you smell burning or see smoke, call immediately. If the system just stopped cooling but the indoor temperature is still tolerable, it can usually wait until morning. Tampa summers make a no-cool call urgent by default, but you can gauge severity by how fast the indoor temperature is climbing and who is in the house.

When you are not sure, contact us and describe what is happening. We will tell you whether it needs to be run tonight.

We repair air conditioners throughout our Tampa Bay service area, from South Tampa to Clearwater, St. Pete, and New Port Richey. The territory covers Hillsborough, Pinellas, and Pasco counties. Our showroom and office are at 8926 N Armenia Ave in Tampa.

If you are within 50 miles of Tampa and need repair, contact us and we will confirm service to your address.

Mini-splits solve the problem every central system leaves behind: the garage workshop, the converted lanai, the bonus room over the garage, the addition that never cooled right. We install them in detached studios, in-law suites, enclosed lanais the ductwork never reached, and stubborn hot rooms that stay miserable no matter what the thermostat says. Older Tampa Bay homes with no existing ducts are another common fit. If you have a room the central system cannot reach, or a space that needs its own zone, a mini-split is the answer.

Tell us which room is giving you trouble and we will confirm whether a mini-split is the right fix. Contact us for a free estimate.

Very efficient, and for two reasons. The refrigerant line runs directly to the room, so there are no duct losses, which can eat up 20 to 30 percent of your cooling in a typical ducted system. Inverter-driven compressors adjust output to the space instead of cycling on and off, which saves energy and holds a steadier temperature. Each indoor head is its own zone, so you cool the rooms you use instead of conditioning the whole house.

If you want to know what a mini-split will cost to run in your home, contact us and we will walk through the numbers with you.

A mini-split lives or dies on the details: correct line-set lengths, proper vacuum and charge, clean condensate drainage, and smart placement of the indoor head. Get any of those wrong and the system will not cool right, or it will fail early, or both. Our technicians install them clean and correct, and you approve the exact price before work begins. The state license behind that work, CAC042730, is held by our owners personally, not parked in a corporate office, so the person responsible for your installation is someone you can actually reach.

We will walk you through placement and answer every question before you commit. Contact us to schedule a free estimate.

Yes. Mini-splits pull moisture out of the air just like central systems do, and because the indoor head is dedicated to one room, it can hold tighter control over both temperature and humidity in that space. In a converted lanai or garage workshop where humidity creeps in through gaps, a mini-split will drop the dew point and make the room comfortable. The condensate drains outside through a small line we install as part of the job.

If humidity is the main problem in a specific room, describe what you are seeing and we will confirm a mini-split will fix it. Contact us anytime.

It depends on whether the problem is one room or the whole house. If the rest of the house cools fine and you just need to reach a garage apartment or a stubborn bonus room, a mini-split is the cleaner answer. If the central system is struggling everywhere, or the ductwork is shot, we will tell you that too. We have been installing both since 1988, and we give you a straight answer even when the answer is the cheaper option.

Not sure which direction makes sense? Contact us for a free estimate and we will walk through both options with you.

Installation time depends on how many indoor units we are mounting and how the line sets need to route. We mount the indoor unit on the wall, set the outdoor condenser, run the refrigerant line and electrical, vacuum the system, charge it, test it, and clean up. Our crews will skip lunch to finish rather than leave you without air, and customers are surprised by how thoroughly we clean up after the install.

Want to know exactly what to expect on install day? Contact us and we will walk through the process.

The biggest factors are the size of the space, the number of indoor heads, and the line-set distance between the outdoor condenser and the indoor unit. A single-head system for a 200-square-foot studio costs less than a three-head system covering an entire in-law suite. Placement matters too: if the condenser has to go on the opposite side of the house from the indoor head, the line set runs longer and costs more. You approve the exact price before work begins, and we will tell you if a different configuration saves money without giving anything up.

Ready for a firm number? Contact us for a free estimate on your space.

Yes, and it is simple. The indoor filter pulls out and rinses clean every month or two depending on how much dust the room generates. We check refrigerant charge, clean the coils, confirm the condensate drains freely, and test the controls on an annual service visit. Skipping maintenance does not break the system immediately, but it will cost you efficiency and shorten the compressor life.

We offer maintenance plans that cover your mini-split along with any other equipment you have. Contact us to add yours.

Absolutely. Most mini-splits also heat, and in Tampa Bay that matters more than people think. A January morning in a garage workshop or a lanai with no insulation can drop into the 40s, and a mini-split will bring it back to comfortable in minutes. The heat pump reverses the refrigerant cycle, so the same system that cools in August heats in January without any extra equipment.

If you need both heating and cooling in a specific space, tell us and we will size the system for both. Contact us to get started.

For most homes here, a heat pump is the right choice. It uses the same equipment to cool in summer and heat in winter, and in our mild climate it heats efficiently without burning fuel. Furnaces and electric heat still make sense in specific situations, and we will tell you honestly which one fits your home and your budget.

We can run the numbers on your actual home and explain the difference in person. Contact us for a free estimate.

Because Florida systems spend most of their lives cooling, the heating side has to be balanced against the cooling load, not bolted on as an afterthought. We run the numbers on your actual home so you get even comfort in both seasons. A system sized for our climate instead of copied from a northern playbook avoids short cycling in summer and keeps the house comfortable during January cold snaps.

Our HVAC recommendation calculator is a good place to start exploring options, then contact us when you're ready for a written estimate.

You get an itemized estimate up front with no hidden fees at any point. We take out the old heating equipment, install the new system with licensed technicians under our Florida mechanical contractor license CAC042730, and walk you through your new thermostat before we leave. That has been the Action Air standard since 1988. We install every system as if we will be the ones looking after it for the next 15 years, because more often than not we are.

If you want to see how we work before you decide, contact us to schedule a free estimate or visit our showroom at 8926 N Armenia Ave in Tampa.

The actual installation depends on whether we are replacing a heat pump or adding heating to a cooling-only system, and whether the air handler and ductwork need replacement at the same time. Our crews will skip lunch to finish rather than leave you without heat or air. We walk you through the new thermostat before we leave, and you have heat the same day.

For a realistic timeline on your specific home, contact us and we will explain what the job involves.

Nobody in Florida thinks about the heater in August. Then the first January cold snap rolls in, the house will not warm up, and it is suddenly the only thing that matters. If your system is limping along or you know it will not make it another winter, fall is the time to replace it before the weather turns and before the phone starts ringing off the hook.

We offer 24/7 availability and emergency service year round, but scheduling ahead keeps you in control. Contact us for a free estimate now.

Yes. Flexible monthly financing is available on new systems.

We can walk you through the options when we write your estimate. Contact us to schedule your free consultation.

If your current heat just needs attention, repair is the honest answer. If the system is failing repeatedly, if refrigerant is leaking, or if the equipment is old enough that parts are backordered, replacement saves you money and frustration. We have been installing heating systems for Tampa Bay homes since 1988, and we will tell you which one makes sense.

Not sure which direction to go? Contact us and we will look at the system with you and explain your options honestly.

A system sized for Tampa is balanced for a home that needs cooling 10 months of the year and heat maybe 20 nights. An oversized heater short cycles and wastes energy. An undersized cooling system runs constantly and never dehumidifies. We run the load calculation on your actual home instead of copying a template written for Ohio.

If you have had quotes that feel cut and pasted, come talk to us. Contact us for a free estimate sized for Tampa Bay.

Licensed technicians under our Florida mechanical contractor license CAC042730. Both owners, Dave Russell and Chris Russell, are licensed Florida mechanical contractors and personally hold the qualifying licenses. That is not common. Many companies are run by owners who do not hold the licenses themselves.

You are hiring the people who will stand behind the work. Contact us to request your free estimate today.

Heat pumps stuck in cooling mode or blowing lukewarm air are the most common problem we see, followed by dead heat strips that leave emergency heat useless. Thermostats and controls that sat idle all summer often fail the first cold morning you need them. Blower motors, capacitors, furnace ignition systems, and flame sensors round out the list. We have repaired heating systems across Hillsborough, Pinellas, and Pasco counties since 1988, and most of these failures show a pattern: the system sat unused for months, then got asked to work on the coldest night of the year.

If your heat is blowing cold or not coming on at all, a real person answers our phone around the clock. Contact us and we will send a licensed technician the same day.

Most repairs are completed the same visit. A licensed technician diagnoses the system, explains the problem in plain English, and quotes the exact price before any work begins. We carry common parts on the truck because cold nights are rare here, which means a dead heater always seems to fail at the worst moment: the one week you actually need it.

We offer 24/7 availability when your heat goes out. Contact us at Hillsborough (813) 935-6644 or Pinellas (727) 545-9998.

Sometimes yes, sometimes no, and we will show you the math either way. If the system is young and the fix is simple, repair wins. If it is aging and inefficient in both seasons, replacing it with a modern heat pump often costs less over time, and financing can spread the investment out. Both owners are licensed Florida mechanical contractors, so the diagnosis comes from someone who holds the qualifying license themselves, not a sales rep working off a script.

We give free estimates and walk through the actual numbers with you. Contact us and we will look at the system in person.

The reversing valve is stuck in cooling mode, or the system lost its refrigerant charge. A heat pump is an air conditioner that runs backward in winter, and the reversing valve is what changes the direction. When it fails, the unit keeps cooling no matter what the thermostat says. Low refrigerant produces the same symptom because the system cannot absorb enough heat from the outdoor air to warm the house.

This is not a filter problem or something you can reset. Contact us for a diagnostic visit, and we will tell you what failed and what it costs to fix before starting any work.

The page content does not state our after-hours pricing, so call and ask. A real person answers our phone 24/7, a licensed technician diagnoses the problem and explains it in plain English, and you get the exact price quoted before any work begins. No hidden fees, no surprise line items. There is a saying around our shop: you are only as good as the way you respond the last time. A cold week in January is exactly when that gets tested.

If you need heat tonight, call us now at Hillsborough (813) 935-6644 or Pinellas (727) 545-9998, or contact us online and we will call you back.

A twice-a-year maintenance plan catches most of these failures before the cold snap does. The technician tests the heat strips, checks the reversing valve operation, inspects the ignition system on gas furnaces, measures the blower motor current draw, and verifies that the thermostat switches modes correctly. Florida heating systems sit idle from March through November, and that long dormancy is exactly when relays corrode, contacts pit, and controls drift out of calibration.

We offer maintenance plans that cover both heating and cooling. Contact us to get your system on a schedule before the next cold front arrives.

Normal heat runs the heat pump, which is efficient but slow. Emergency heat fires the electric resistance strips inside the air handler, which warm the house faster but cost more to operate. You use emergency heat when the heat pump itself has failed or when the outdoor temperature drops so low that the heat pump cannot pull enough warmth from the air. In Tampa Bay that threshold is rarely reached, so if your system is defaulting to emergency heat on a 50-degree morning, something is wrong with the heat pump and it needs a repair visit.

If emergency heat is running constantly or your electric bill doubled overnight, the heat pump has likely failed. Contact us for a diagnostic before the next billing cycle.

That depends on the age of the system, the part that failed, and whether you are the original owner. We will look up the serial number and tell you what the manufacturer covers and what falls outside the warranty period. Parts are usually warranted longer than labor. We have been a Lennox premier dealer for years and hold the Centennial Award, which puts us in the top 100 Lennox dealers in America for customer satisfaction, so warranty claims get handled correctly the first time.

Bring us the model and serial number from the label on your outdoor unit or air handler, or just contact us and we will look it up when the technician arrives.

We repair heating systems in Tampa, St. Pete, Clearwater, Palm Harbor, and within 50 miles of our office at 8926 N Armenia Ave in Tampa. We have covered Hillsborough, Pinellas, and Pasco counties since 1988. Dave Russell has worked in air conditioning since 1974, and both owners are licensed Florida mechanical contractors who personally hold the qualifying licenses rather than hiring someone else to qualify the company.

If you are inside our service area and your heat is out, we offer same-day service when you call early. Contact us to schedule a repair visit.

When the unit is past its expected service life and repairs keep coming, replacement makes more sense than another fix. Rust-colored water or corrosion around the fittings means the tank is deteriorating from the inside. Dampness or pooling around the bottom of the tank is a leak, and you cannot patch it. If hot water runs out noticeably sooner than it used to, sediment has taken up space inside the tank and the burner cannot keep up. Rumbling or popping noises are that sediment hardening at the bottom.

If you are seeing any of these, contact us for a free estimate before the problem gets worse.

A conventional tank is the straightforward, budget-friendly choice and modern tanks are far better insulated than the one you are replacing. A tankless unit heats water on demand, saves space, and never runs out, which larger households love. We lay out the honest pros, cons, and costs of both for your home, and you decide.

Contact us and we will walk through both options with no pressure.

Because the things that make a water heater installation safe and reliable, correct connections, proper venting, code compliance, and clean workmanship, are exactly what licensed mechanical contractors do all day. Action Air is licensed and insured, license CAC042730, and our co-owner Christopher Russell holds a Florida plumbing contractor license himself. The person answerable for the work is an owner you can reach, not a subcontractor you will never meet.

If you want straight pricing and owner-qualified workmanship, contact us for a written estimate.

The cost depends on whether you choose a tank or tankless unit, the size needed for your household, and what the venting and connections require in your home. We price each job individually because every installation is different. You approve the exact price in writing before we start, with no hidden fees.

The fastest way to get an accurate number is to contact us and request a free estimate.

Most replacements take a few hours if the location and connections are straightforward. If we need to bring venting up to current code or modify gas or water lines, it takes longer. We tell you the timeline when we write the estimate, and our crews will skip lunch to finish rather than leave you without hot water overnight.

Contact us to schedule an estimate and we will give you a realistic completion time for your specific job.

Yes, we offer flexible monthly financing. The details depend on the total cost and your approval, but financing is available if you need it.

Ask about financing options when you contact us for your estimate.

It is urgent. A leak means the tank has corroded through and it will only get worse. Water damage spreads fast in Florida humidity, and if the tank is in your attic or a closet near finished space, waiting can cost you far more than the water heater itself. Shut off the water supply to the unit if you can and call us right away.

We offer emergency service, so if your water heater is leaking, contact us immediately at (813) 935-6644 for Hillsborough or (727) 545-9998 for Pinellas.

We serve Tampa, St. Pete, Clearwater, Palm Harbor, and the surrounding areas in Hillsborough and Pinellas counties. We have been working across Tampa Bay since 1988.

If you are within our service area and need a water heater replaced, contact us for a free estimate.

Our licensed crews do the work, and the license qualifier is co-owner Christopher Russell, who holds both a Florida mechanical contractor license and a plumbing contractor license. You are not dealing with a subcontractor you will never meet. Both owners are licensed Florida mechanical contractors, which is our stated differentiator, many HVAC companies are run by owners who do not hold the qualifying licenses themselves.

If owner accountability matters to you, contact us or stop by our showroom at 8926 N Armenia Ave in Tampa to meet us in person.