Frequently Asked Questions

When should you change your filter?

Pull the filter out every 30 days to check if it’s dirty. We recommend that you change it every 30 days during the Summer months. However, during the Winter, you may change it every 90 days.

How do you keep your drain line from clogging?

Pour a cup of bleach or vinegar down the drain line every time you change your filter. This will help slow down the growth of any algae buildup in the line.

What should you set the temperature at on your thermostat?

We recommend that you set it above 72 during the Summer and below 78 during the Winter.

However, the temperature that feels comfortable to you is what you should set your thermostat to. Everyone is different; there is no right or wrong answer.

How often should I get my unit cleaned?

You should have your system cleaned once a year per the manufacturer’s recommendations.

What is the best filter for my unit?

Any filter above a MERV 8 rating. The higher the MERV rating, the more efficiently it will clean the air in your home.

What does MERV mean?

MERV stands for Minimum Efficiency Reporting Value. It is a value that lets us know the size of particles an air filter is designed to catch. The higher the number, the smaller particles the filter will remove from the air.

The human body filters at a MERV 8. This is why it is important to get a filter with at least a MERV 8 rating or the filter is not doing any good for your home.

Should I have a UV system installed in my unit?

Every system should have at least one UV system installed in it. This will help to sanitize the air as it passes through, and will not let mold or bacteria grow inside the unit.

What should the humidity in my home be?

Remember that we live in a subtropical climate compared to the rest of the US. The humidity in your home may range from 50% to 70% depending on a number of different factors.

There are systems designed to remove more humidity, and we would love to go over these options with you.

Can anything help with my allergies?

Yes! A UV system with a high rated MERV filter (or carbon filter) will help to effectively clean the air in your home. If your system and ductwork are old, it may need to be replaced too.